Showing posts with label wheelchair travel. Show all posts
Showing posts with label wheelchair travel. Show all posts

Wednesday, September 3, 2025

How Supported Holidays Help Older People Beat Loneliness and Rediscover Joyful Travel

 

How Supported Holidays Help Older People Beat Loneliness and Rediscover Joyful Travel

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As we get older, the world can sometimes feel like it's shrinking around us. Social circles naturally become smaller, mobility might change, and the confidence to explore new places can fade. But here's something wonderful to remember – travel doesn't have to stop, and neither does the joy of discovery. Supported holidays are opening up a world of possibilities for older adults, helping them reconnect with beloved destinations and tick new adventures off their bucket lists, all while providing the comfort and assistance they need.

The truth is, loneliness among older adults has reached what many experts call epidemic proportions. Social isolation doesn't just affect mood – it impacts physical health too, with some studies suggesting it's as harmful as smoking 15 cigarettes a day. But supported travel offers something beautifully different: the chance to break free from routine, create new memories, and rediscover the excitement that comes with exploring the world.

The Magic of Getting Away: Why Travel Matters More Than Ever

There's something transformative about stepping outside our familiar environment. For older adults, a change of scenery can work wonders for mental wellbeing. When we travel, our brains light up with new stimuli – different sights, sounds, smells, and experiences that can boost mood and cognitive function in remarkable ways.

Supported holidays recognize that the desire to explore doesn't diminish with age – it just might need a bit more planning and care. The beauty of these specially designed trips is that they remove the barriers that might otherwise prevent older adults from travelling, while maintaining all the joy and wonder that makes getting away so special.


Think about it – how many times have we heard someone say, "I'd love to visit Italy again, but I'm not sure I could manage it on my own anymore"? Or perhaps, "I've always wanted to see the Northern Lights, but at my age..." Supported holidays turn those "buts" into "whys not?"

Returning to Cherished Places: The Comfort of Familiar Magic

There's something deeply comforting about revisiting a place that holds special memories. Perhaps it's the coastal town where honeymoon photos were taken decades ago, or the city where a memorable family holiday unfolded. These places live in our hearts, and returning to them can feel like embracing an old friend.

Supported holidays make these emotional journeys possible, even when physical capabilities have changed. Professional travel companions understand the significance of these trips – they're not just holidays, they're pilgrimages to important chapters of someone's life story.

We've seen travellers light up when they return to a favorite restaurant in Paris, or when they sit once again in a garden they visited years ago. The familiarity provides comfort, while professional support ensures safety and peace of mind. It's about honoring the past while creating new memories in beloved places.

The wonderful thing about returning somewhere special is that it's never quite the same as the first time – and that's part of the magic. You notice different details, appreciate new aspects, and often find that the place has evolved just as you have. This creates a beautiful bridge between past and present, offering both continuity and fresh discovery.

New Adventures Await: Ticking Dreams Off the List

But supported holidays aren't just about revisiting the past – they're equally powerful for pursuing new dreams. We regularly meet people in their 70s, 80s, and beyond who have bucket list destinations they've always wanted to explore. Age shouldn't be the reason dreams remain unrealized.

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Whether it's seeing the cherry blossoms in Japan, experiencing the midnight sun in Scandinavia, or simply trying a river cruise for the first time, supported travel makes these adventures achievable. The key is having the right support structure in place – experienced travel companions who understand both the excitement and the practical considerations of later-life travel.

There's something particularly rewarding about conquering a travel goal later in life. The appreciation for the experience often runs deeper, the gratitude more profound. When someone tells us they've "always wanted to see Machu Picchu" and we make it happen, the joy is absolutely infectious.

New destinations also offer wonderful opportunities for social connection. Group travel with peers can lead to lasting friendships, while the shared experience of discovering somewhere new creates instant bonds. Many of our travellers tell us that some of their closest friendships began on a supported holiday.

How Supported Holidays Actually Work

You might be wondering what "supported" actually means in practical terms. It's about providing just the right level of assistance to make travel comfortable and enjoyable, without taking away independence or dignity.

Professional travel companions are trained to offer discreet support with things like navigating airports, managing medications, assistance with mobility, or simply being there for reassurance during new experiences. They're not carers in the traditional sense – they're travel enablers who ensure that physical limitations don't limit adventure.

The support might include help with luggage, ensuring comfortable rest stops during longer journeys, coordinating with hotels about accessibility needs, or providing gentle guidance in unfamiliar places. It's about anticipating challenges and smoothly resolving them, often before the traveller even realizes there was a potential issue.


Most importantly, supported holidays are tailored to individual needs and preferences. Some people need minimal assistance – perhaps just the peace of mind that help is available if needed. Others benefit from more comprehensive support. The beauty is in the customization; no two supported holidays are exactly alike because no two people are exactly alike.

Tips for Families and Carers: Making Travel Dreams Come True

If you're considering a supported holiday for an older family member or someone you care for, here are some gentle suggestions to help make the experience as wonderful as possible:

Start with conversation, not planning. Find out what they'd really like to do or see. Sometimes people hesitate to voice travel dreams because they assume they're no longer possible. Create a safe space for those dreams to be shared.

Consider their comfort zones. Someone who's always been an adventurous traveller might embrace a completely new destination, while someone who prefers familiarity might feel more comfortable returning to a loved location or trying something gently different.

Think about timing. Some people feel more energetic at certain times of year, or there might be medical appointments to work around. Flexibility in planning can make all the difference.

Involve them in the planning process. Having input into the itinerary, accommodation choices, and daily schedules helps maintain a sense of control and ownership over the experience.

Be honest about support needs. There's no shame in needing assistance – the goal is ensuring the holiday is enjoyable and safe. Professional travel companions are skilled at providing support while preserving dignity.

The Ripple Effects: How Travel Transforms Daily Life

The benefits of supported holidays extend far beyond the trip itself. We regularly hear from families who notice positive changes that last for months after their loved one returns home. There's often increased confidence, improved mood, and wonderful stories to share with friends and neighbors.

Travel memories become treasured possessions. Photo albums get filled, stories get told repeatedly (and we never tire of hearing them!), and there's often renewed interest in learning about other cultures or places. The mental stimulation of travel can have lasting cognitive benefits.

Many travellers also report feeling more socially connected after their trips. Whether they've travelled with companions who become friends, or they simply have new experiences to share with their existing social circle, travel often re-energizes social relationships.

Taking the First Step

If this resonates with you – whether for yourself or someone you care about – the most important thing to know is that it's never too late to start planning. Every journey begins with a single step, and that step is simply reaching out to explore what's possible.

We understand that considering supported travel can feel overwhelming at first. Questions about cost, safety, health considerations, and logistics are all perfectly natural. That's exactly why we're here – to answer those questions, address concerns, and help turn travel dreams into carefully planned realities.

The world is full of places waiting to be discovered or rediscovered. Age might change how we travel, but it doesn't have to change our capacity for wonder, joy, and adventure. Supported holidays are simply a way to ensure that the journey is as comfortable and enjoyable as the destination itself.

Why not take a moment to think about where you'd love to go, or where someone you care about has always dreamed of visiting? Those dreams don't have to remain dreams. Get in touch with us today and we can make it happen. We look forward to hearing from you soon, and to helping create some truly special travel memories.

After all, the best time to plant a tree was 20 years ago – but the second-best time is right now. The same is true for travel dreams. Let's make them happen together.

Wednesday, December 18, 2024

Winter 2024 - Altogether Travel Magazine

 

Magazine cover - view from airline seat with oval window, snowy mountain tops and plane wing. Inside magazine - ones to watch with AttitudeLive.com

Special Edition - Winter Magazine

Altogether Travel

Our winter issue brings to you accessible travel to inspire, inform and showcase positive experiences. Check out -

  • Travel Resolutions for the New Year
  • 12 Weekend Trips in 2025 - Special Feature
  • Ones to watch this winter: AttitudeLive.com , "Wonders of the World I Can't See" with comedian Chris McCausland (winner of Strictly Come Dancing 2024) and celebrity friends for commentary, plus more shows.
  • Your Favourite things - Near or Far? You decide.
  • 48 hours in Barcelona
  • What to eat Where
  • ...and so much more!

If you have any suggestions, questions or topics you’d like us to check out, please do let us know. We want to include what is important to you, and help make your holiday dreams a reality.

Click here to read online - Winter 2024 Magazine

If you have Vacation ideas or want to find out more about Accessible or Supported Holidays, drop us a message - click here to get in touch with us.

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Did you miss our Spring / Summer Magazines?


Magazine cover - view of ocean from cruise deck with sun loungers. Inside magazine - Creating Adventure by setting yourself fun challenges.


Magazine cover - The Eiffel Tower with water in front with street lights, evening. Inside magazine - 2 ladies visiting Vietnam, one uses a wheelchair. Tropical plants and local cooking class.
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If you have any questions or to find out more, we look forward to hearing from you.

Take care,

Altogether Travel

Why not follow us?

  • Facebook - @holidaycompanions
  • Instagram - altogether_travel
Website click here - Facebook click here
Altogether Travel logo - shape of lowercase letter a.

Wednesday, September 25, 2024

Summer 2024 - Altogether Travel Magazine

Magazine cover text: Accessible cruising special edition, accessible beaches. Creating adventure with travel challenge cards, curiosity hopping and more.

Summer 2024 - Altogether Travel Magazine

Interested in accessible beaches, a cruise, or inspiration for your next accessible adventure? All this and more can be found in our Summer issue.

Back by popular demand - any suggestions, questions or topics you’d like us to check out, please get in touch. We want to include what is important to you, and help make your holiday dreams a reality.

Check out a sneek peek below, and to read online - click here

Summer magazine pages - 48 hours in New York, UK and Ireland road trips. Creating adventure by mapping hidden gems, simple things like trying new snacks and more.

Did you miss our Spring 2024 edition?

Drop us a message - our contact box can be found to the right, or on our website by clicking here.

Magazine cover text: 48 hours in Paris, why is a holiday important.

Get in touch today to get a copy, find out more or ask any questions.

Take care,

Altogether Travel


Why not follow us?

  • Facebook - @holidaycompanions
  • Instagram - altogether_travel

Website click here - Facebook click here

Altogether Travel logo - shape of lowercase letter a.

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Thursday, May 9, 2024

Spring 2024 - Altogether Travel Magazine

Magazine Cover - Altogether Travel, Eiffel Tower in evening with lights reflecting on water. Text: 48 hours in Paris, Why is a holiday important, Q and A with the team.

First Edition

Spring 2024 - Altogether Travel Magazine

Our flagship issue brings to you accessible travel across many areas – to inspire, inform and showcase positive experiences. If you have any suggestions, questions or topics you’d like us to check out, please do let us know. We want to include what is important to you, and help make your holiday dreams a reality.

Check out a sneek peek below, and to read online - click here

Open magazine - accessible Vietnam, Lonely Planet's free Accessible Travel Online Resources and Accessible Phrasebook. Punctual airlines and most accessible capital cities.

To find out more or ask any questions, check out our website or click here to send us a message.
Take care,
Altogether Travel

Why not follow us?
  • Facebook - @holidaycompanions
  • Twitter - @altogethertrav
  • Instagram - altogether_travel
Website click here - Twitter click here - Facebook click here
Altogether Travel logo - shape of lowercase letter a.

Wednesday, November 4, 2020

Top Inclusive Videos and Blogs

Top Inclusive Videos and Blogs

Also featuring: 5 people from 100 Most Influential Disabled People UK

Blogs are a great way to find out info and read about personal experiences. If you are looking for travel inspiration or interested in checking out other content from like-minded people, please check out below.
First up, 5 great video options:

Videos more your thing?
First, Attitude is Live Click here is a huge collection of videos intended to inspire that look at chronic health and disability, life, being independent and opportunities. Some of the many series cover Attitude and Disabilities: Acquired, Physical, Congenital, Intellectual, Sensory. Also with many blog articles including The Importance of User Testing for Accessibility.

Autistic Genius Click here

Youtube Channel with over 2.5K subscribers. Hello there me hearties and welcome to my channel. I am here to help the world be enlightened about Autism, I would like people who are affected by Autism to unite and help each other to raise awareness.

Well Eye Never Click here
My name is Glen, and I’m a visually impaired blogger (link hereand Youtuber based in London. I post about my life with sight loss, the importance of accessibility & assistive technology, my adventures and discoveries in London and beyond, the entertainment I enjoy, and more.

Charlie Swinbourne Click here
Director, screenwriter and journalist focusing on Deaf culture - has made a range of comedies, dramas and documentaries in BSL. Also the Editor of The Limping Chicken Click here The UK’s independently-run deaf blog and news site.

Wheelsnoheels Click here
Gem Hubbard (UK) is a vlogger with over 47.5K subscribers to her YouTube channel, also with a TEDx talk about her journey. Living life to the fullest on wheels after suffering a Spinal cord injury.
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We've put together a collection of some Top Blogs, with a short description of each to help you find ones you may like most a little easier.
Maybe like us you'll want to check out them all, happy clicking!

Visual (4 blogs)
Catch These Words Click here
Holly Scott-Gardner (UK) blogs about Disability Rights and Social Policy. A post from February shares: My Life with Lebers Congenital Amaurosis: Living with a Rare form of Blindness.

Life of a Blind Girl Click here
Holly (UK) posts on all things visual impairment and disability, assistive technology, university, employment  and a few lifestyle posts thrown in the mix, these may include concert posts, travel posts, life hacks and giving you an insight into what I’ve been up to. I am registered blind due to a condition called Retinopathy of Prematurity (ROP). Also one of the top 100 most influential disabled people UK in both 2018 and 2019!

My Blurred World Click here
Elin (UK) started her blog in the hope of building the very platform that I could have benefited from stumbling upon when I was younger. She shares personal experiences of growing up with a degenerative eye condition, accompanied by a few accounts of navigating life with Chronic Fatigue Syndrome/ME, the occasional diary entry along with some tips and advice I have to offer.

Tony The Traveller Click here
Blind Author, writer and has visited most of the world. Tony describes early journeys: out for adventure but consumed by alcohol as a method for dealing with my disabilities. Also in his second ebook: a more sober, yet more emotional tale. It highlights my challenges of confronting personal issues whilst travelling.

Hearing (2 blogs)
Deafinitely Girly Click here
blog by a deaf women from London who puts a funny, clever and positive slant on life. I am also working on my first book and a thousand other writing ideas.

Rexy Edventures Click here
Chronicles the ‘Adventures of a Deaf and Handsome Luxury Backpacker Travelling the Unexpected.’ Ed recounts how sometimes it is useful to be deaf on his travels and he offers advice how deaf people should make the most of any situation. Perhaps his Personal Cochlear Implant Journey will inspire you.

Learning Disabilities (2 blogs)
Alex Lowery Click here
A young man with Autism who blogs about his life and is a public speaker. This site is packed full of resources about autism.

Mencap's Here I Am Stories Click here
Offering insight into the lives of many people with different learning disabilities and lots of personal stories.

Physical (17 blogs)
Able Amsterdam Click here
Josephine Rees (Dutch-British), I hope to shatter disability stereotypes and encourage people of all levels of mobility to get the most out of Amsterdam.

Anything is Possible Travel Click here
Jeri's (USA) daughter was diagnosed with MS in her early 20’s.Traveling Near and Far, and Mindful of Wheelchair Accessibility.

Barrier Free Travels Click here
Candy Harrington (USA), I’ve been covering accessible travel exclusively for the past 25 years, and believe me, I do get a lot of strange questions about the subject. She has also published a number of books 'for Wheelers and Slow Walkers'.

Cazbarr Click here
Cazbarr Bites Back (UK) is a blog all about life with a disability. This ranges from consumer issues, accessibility issues to my personal reviews on products and services. I was born with Arthrogryposis. Now with two wonderful children, husband Jeff has a prosthetic leg who supports me and has had to become my carer.

Curb Free with Cory Lee Click here
Cory Lee (USA), sharing the world from a wheelchair user's perspective, with wheelie inspiring interviews.

David Ventures Click here
I have Cerebral Palsy and am committed to improving opportunities for disabled people to participate in outdoor and country sport. I love travelling and, as well as writing about the places I visit, seek to improve access to travel and holiday experiences.

Freewheel in Travel Click here
Hi! I’m Karin. I use a wheelchair and travel around the USA with my service dog, Aria. I blog about accessible travel and life with a disability. I’ve faced many challenges in life, but I don’t let my disability stop me from achieving my dreams!

Have Wheelchair Will Travel Click here
Julie has been travelling from an early age and features in a number of podcasts. A Sydney based family, our son BJ is 24 and lives with cerebral palsy, is non-verbal, a wheelchair user and needs assistance with all his living needs.

Jayonlife Click here
Jay focuses on accessibility and the attitudes of the people towards disability. Living in London since I was five years old with polio and scoliosis has given me plenty of things to complain about. The endless underground stairs, the airport searches triggered by my metallic leg brace, the looks and questions I occasionally get asked as I make my way through the day. Yet the very challenges have forced me to thrive.

Neo Walk Click here
Life on one leg. Hear about my varied experiences as an above knee amputee and why I find designing and making walking sticks so fulfilling and challenging.

Simply Emma Click here
One of the UKs leading disability bloggers - providing comprehensive reviews & advice on accessible travel. Emma has a muscle wasting condition called Limb Girdle Muscular Dystrophy, which means my wheels are my legs, but that certainly hasn’t stopped me from travelling and living life the way I want to. Simply Emma is a way of sharing my experiences living with a physical disability. 

The Life Quadriplegic Click here
Alex (UK) has 2 degrees and shares experiences with his blog to inform, entertain, inspire and connect with others. I sustained a head injury in a car crash. Due to the resulting brain damage, I now have limited movement in my arms and legs and need to use a powerchair to get around.

The Wheelchair Traveller Click here
Nath Fernandes (UK) sharing travel adventures as a wheelchair user. I have severe Cerebral Palsy and my daily life consists of running 3 businesses with a hint of Mindfulness to calm the brain.

View from a Walking Frame Click here
A blog about an average girl who just happens to have Cerebral Palsy.

Wheelingalong24 Click here
Fashion diary of a wheelchair user and M.E. sufferer.

Wheel Life Click here
Elaine "I have views on most things plus twenty years of Wheel Life experience to write about and my blogs won't all be on disability related issues. I hope I will both inform and entertain."

Wheelchair Travel Click here
John Morris (USA) has a podcast and travels the world. After a serious car accident, he became a triple amputee. He is a passionate advocate for disability rights.

Many More (15 blogs)
Accessible Tourism Research Click here
Simon Darcy (Australia), I teach and research in sport, tourism and diversity management. I take the knowledge arising from academic rigour into the public policy and business arena to develop enabling management practices to create a more inclusive environment.

Assistive Technology Blog Click here
This covers a huge range of the latest assisted technology to help people.

Disabled Living Click here
Manchester charity with their own Blog. Practical solutions supporting disabled adults, children and older people.

From Sarah Lex Click here
Sarah (UK), has hypermobile Ehlers-Danlos Syndrome. My little space where I write about all things disability, beauty, fashion and lifestyle.

Hannah's Hope Click here
Hannah (UK) aspires to make a difference in the world. I had an injury as a young teenager, I developed several illnesses, then secondary complications and as a result I am disabled and use a powerchair.

Gem Turner Click here
When I was younger, there weren’t many disabled people in the media so I want to make sure I add my sparkle to the tiny part of the internet on this page. Oh I also have a condition called Osteogenesis Imperfecta (type 3) aka Brittle Bones, because some people like the deets.

Girl with MS Click here
Caroline Craven - Certified Life Coach, MS Advocate, Motivational Speaker, Writer & Patient Expert living with Multiple Sclerosis.

Life of an Ambitious Turtle Click here
Navigating Life and Motherhood with Muscular Dystrophy.

Life of Pippa Click here
Theatre, Lifestyle and Chronic Illness. Pippa was diagnosed at the age of 19 with ME/CFS (Myalgic Encephalomyelitis and Chronic Fatigue Syndrome).

Life on the Slow Lane Click here
Carrie Aimes (UK) has a Disability and Lifestyle Blog, living with the rare, progressive condition, Ullrich Congenital Muscular Dystrophy.

Nics Adventures and Bakes Click here
A Blog inspired by my journey as a diabetic, including food, travel and everyday life. I also have autism with language and social difficulties.

Scope Click here
Equality for disabled people. Scope exists to make this country a place where disabled people have the same opportunities as everyone else. Until then, we'll be here.

Shona Louise Click here
Shona (UK) has has Marfan Syndrome. Disability and Theatre Blogger, focusing on disability rights, writing for and working on many projects. I'm a published author, featuring in Rife: Twenty-One Stories From Britain's Youth where I talk about what it's like growing up with a long term condition and being a young disabled adult.

The Bimblers Click here
Rob and Bridget share their experience of life and travel. Our tagline has always been “Living Life in the Slow Lane”. We’re living with a long list of chronic illnesses: Rheumatoid Arthritis, Fibromyalgia, Depression, Asthma, High Blood Pressure, Heart Failure, Kidney Cancer, Chronic Kidney Disease, Obstructive Sleep Apnoea, Central Sleep Apnoea, Restless Leg Syndrome. I’m not bragging, that’d be weird.

The Chronic Traveller Click here
Jenny Wren (UK) is currently based in Barcelona. I have Ulcerative Colitis and Arthritis. I’ve lived in 9 countries across 5 continents, and I’ve travelled in 30. I’m determined to keep up with my travelling, despite my chronic illness.
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If our list missed a favourite Blog or if you would like the recommend any, please get in touch and we can signpost others. Happy to hear from you: emma@altogethertravel.co.uk
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100 Most Influential Disabled People UK

The Shaw Trust Power 100 is an annual publication of the 100 most influential disabled people in the UK. Click here to find The List.
Among some of 2019:

Carrie-Ann Lightley Click here
Accessible travel blog sharing accessibility reviews, disability travel guides and wheelchair travel tips. I have Cerebral Palsy, which means I use a wheelchair. I was brought up to believe that there is nothing I absolutely cannot do – there is always a way. 

Euan MacDonald - Euan's Guide Click here
Euan was awarded an MBE in 2009 for his services to people with MND in Scotland. Euan's Guide: Disabled access reviews, by disabled people for disabled people.

Helen Dolphin MBE Click here
- member of the Consumer Panel for the CAA (Civil Aviation Authority), in 2015 awarded an MBE for her services to disabled motorists, has been an ITV news reporter and much more. Helen became a quadruple amputee due to meningitis.

Kerry Thompson Click here
- "I want my disability to be seen in a positive way. Follow my campaigning journey in trying to make the world a more inclusive place." Kerry has a muscle-wasting condition called FHL1 Gene Mutation Muscular Dystrophy. 

Martyn Sibley Click here
- author of 'Everything is Possible', advises government, businesses and charities, and has presented for the BBC. "I drive my own adapted car, run my own business, have flown a plane, enjoyed skiing & SCUBA diving, and live independently on earth." Martyn is a regular guy who happens to have a disability called Spinal Muscular Atrophy (SMA).
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Any questions or interested in our support services? Please do get in touch:
Tel: 0141 406 1821
Email: info@altogethertravel.co.uk


Thursday, September 12, 2019

Winners of Innovation in Business Award 2019

We WON !!!

In 2011, Stephen Chalmers had an idea to create a company that would make a huge difference to the lives of so many people. This of course required some thinking outside the box !!! and as such he joined together a registered care company with a travel agency to create a unique service that would allow people like you to consider and enjoy a holiday once again.
This innovation was recognised last week by the Glasgow Chamber of Commerce and the The Herald newspaper Inspiring City Awards 2019.
Altogether Travel was nominated in two categories and are delighted to be named winners of Innovation in Business Award.
In his acceptance speech Stephen commented:
"We are a small company based in Glasgow, but make a big difference to the lives of so many people in the UK by giving them the opportunity to create new holiday memories once again"
Could you benefit from a holiday? 
Do you need support to get away on holiday? If so get in touch with us today and tell us where in the world you want to go and when, then leave the rest to us.
We can put together some ideas for you to consider.

Thursday, January 24, 2019

Flying with a Wheelchair – Our customers top tips


We have been accompanying our customers on flights for some years now, during this time we have witnessed first-hand the improvements that have been made to the special assistance service at airports for passengers with reduced mobility.

If you’re a passenger with a disability or reduced mobility you are legally entitled to support, commonly known as ‘Special Assistance’, what this means is that when travelling by air assistance is available from the moment you arrive at an airport and can cover:
  • Your journey through your departure airport
  • Boarding the aircraft and during the flight
  • Disembarking the aircraft
  • Transferring between flights
  • Travelling through your destination airport.
We accompany customers each year who take their wheelchair on holiday. We thought we would reach out to some of them and our travel companions to ask for their tips, thoughts and advice on Flying with a wheelchair.


Before Travel





  • Contact your airline of choice prior to booking your flights to clarify what facilities and services they offer and be satisfied they meet your needs before you book. Some newer aircraft have cabin storage designed for a collapsible wheelchair to be tucked away during the flight.
  • Go online and checkout the facilities at your departure and arrival airports.
  • Once you have booked your flight, rather than picking your seats online, it is an idea to call/email the airlines special assistance team, who can allocate you the best seats (sometimes without paying the fee). This will also give you a chance to tell them about any equipment, medical supplies, and details about your wheelchair if required.
  • Consider the location of your seat, if seated in an aisle seat, can the other passengers get out if you are unable to move? do you need a bulkhead seat which offers more legroom at the front?
  •  A customer told us they once couldn’t book special assistance onto a Ryanair flight as the ambulift was full for that flight. Do not leave informing the airline about your boarding request until last minute.
  • If you need to use connecting flights, it is wise to give yourself generous layover time in between as the assistance teams may be delayed in getting you off one flight and onto the next, also reduces the potential stress.
  • Consider travelling with another person as this makes the experience more fun and their support can be very helpful. (We offer a worldwide travel companion service for flights)
  • Consider taking out Wheelchair insurance, it can seem expensive, but can you afford to replace your wheelchair if it becomes damaged whilst travelling or need to cut your trip short.
  • Airline policies can vary and most do not charge extra for carrying medical equipment (depending on amount) and supplies as these are essential items – so pack these separately from other luggage. You can confirm this with the airline prior to travel, but recommendations suggest having a letter from the doctor stating this is essential for travel just in case.
  • If an early morning flight, consider staying at an airport hotel the night before as may limit any stress of travelling to the airport.

Things to consider before departure






  • Take pictures of your wheelchair before the flight from every angle. If it gets damaged, you have proof and can report this at the arrival airport and assist with any claim.
  • If you are travelling with medication, take a few extra days supplies to account for delays, missed flights and stopovers.
  • If your chair uses a battery, check with the manufacturer it is safe for air travel, take this confirmation with you.
  • If you plan to travel with a power wheelchair, check that the airline can accept the weight, dimensions.  Most airlines will carry these items free of charge.
  • Prepare detailed instructions for how to move and store your wheelchair to avoid damage, laminated is best and secured well, perhaps with language translation for your destinations. Photographs can also be beneficial.
  • Secure contact information on all luggage & equipment, including telephone number and email. Your destination hotel can be added with a detachable label – this makes it easier to change for your next adventure.
  • Use bubble wrap for key parts of chair that could be damaged in transit, stick fragile stickers onto them.
  • Keep a backup copy of paperwork and confirmations on a smartphone or devices.
  • Cases, the fewer the better or consider a luggage transfer service, they can collect your cases / equipment the day or so before travel and deliver it your destination. 
  • Most airlines don’t offer accessible toilets on board. Some will have ‘airchairs’ or ‘an aisle seat’ which allows you to be wheeled to the toilet. You must be able to transfer into loo or have a carer or support for this. The crew on board will not assist with care support.
  • Depending on your flight time, you may have to consider the following – Limiting liquid intake before the flight and ‘holding it in’ – which can cause stress if delays during flight. Or you may consider using incontinence pads, just for the flight? You should experiment with these before flying to see how well they work. Or buy urination bags which can be purchased online. Females can buy female urination funnels (She-Wee), Males sometimes use a bottle and blanket for discretion.
Day of flight & During the flight
  • It is recommended to arrive extra-early. This gives time for queues, additional checks ad time to iron out any issues. Take confirmation around medication or a Doctor’s letter regarding equipment, health or seating. It may be frustrating to repeat things, but each staff member is doing their job, you should expect them to be friendly and helpful. The check in staff will attach a label to your chair.
  • You should confirm with check in staff that assistance is booked, confirm seating is appropriate for your needs, check if an extra legroom is available or required.
  • Medical equipment and supplies can include removable wheelchair parts. This can be packed along with a wheelchair repair kit containing tools (have airline confirmation attached that this can board with you) It is best to have medications handy in a separate bag if a staff member insists on wheelchair items being stored in hold.
  • Check and tighten all parts on chair before you travel as these can loosen during the flight. You can also wrap handles with cohesive bandage to protect the foam and label parts to avoid confusion over purpose.
  • Remember to keep the bag you usually attach to your wheelchair with you on flight.
  • If your chair has a cushion, take this on the plane with you and put it on your airline seat for comfort. It can also raise you up, so you feel as if you have more leg room and one less thing to potentially get lost in transit.
  • Flying fashion: wear comfortable clothing with layers so you can easily adjust with temperature changes or for toileting. Travel socks can be a great and help keep your feet warm if you are long-haul and unable to get out of chair.
  • Having confirmation evidence handy throughout will simplify your experience as the airline representative who confirmed details is unlikely to be present on the day.
  • Make your way to Special assistance area and notify them you have arrived and await further instructions. Confirm with them when you will be boarding, (Usually first, think VIP treatment). They should give you a receipt or confirmation for your chair and items that go to the hold.
  • If you are travelling with someone or one of our travel companions, you should have time now to browse the shops, get a coffee or a bite to eat prior to boarding. If travelling alone then special assistance team may have you wait in the designated area before taking you to the gate.
  • If you are unable to use the loos on the plane it is important you get to the final toilet near the boarding gate, ensure you leave enough time for this due to queuing or non-disabled passengers using them!
  • With going through security, you may be able to use the fast-track line and can keep your shoes on if it is difficult to remove them. As an alternative to a body scan, the manual pat-down has been described as a full body massage (think VIP again). You will go to a quieter area and can request a private screening.
  • This may take more time than your bag scan, so assign your travel companion to collect your things or remind airport staff to keep it safe at the side. Having the Doctor’s letter and your prescription next to medication and supplies can help to speed up checks – especially manufacturer/airline confirmation that a battery pack is flight safe.
  • Your wheelchair will be wiped down with paper to be checked by a machine – this magic continues as your shoes get a wipe (more VIP treatment). There are tales of the shoe paper getting a negative result as some grass fertilizer contains nitrogen (also found with bombs). You now know this can happen and can educate security staff if they are not aware. You could also give your shoes a scrub ahead of time!
  • It is important to explain to the special assistance teams how you prefer to be lifted, ensuring your safety and comfort and explain what you can and cannot do to assist them.
  • Typically, you will be the last to leave the plane as this gives more space and privacy when moving from your airline seat. This also gives time for your wheelchair to meet you at the door.
  • If you find that your chair is damaged, report this before you leave the airport (showing before/after photographs). If your chair is unusable ask the airline to provide a temporary replacement.
Remember travel is an adventure and offers us many positive experiences; however no matter how much planning you do somethings are just out with your control and will not go as you planned. We have accompanied customers who have lost wheelchairs, had damaged chairs, flights diverted and having to spend the nights in different country, flights delayed or missed, but it’s all part of the holiday and travel experience. It might cause some frustration, but most times we have found airport and airlines staff to be great at helping us find solutions. It also gives you a great story to tell (good or bad) when you return home.

If you would like to find out more about our travel and flight companion service then get in touch with us today and let’s get planning your next trip.

Did you know we have guides available to download from our website?

Many people are unsure at first where they could go and how everything works, so we hope this helps to inspire your next holiday with us – ‘...