Who will my Holiday Companion be? Supported Breaks – Altogether Travel

 

There are many factors considered when it comes to who your Companion will be:

• We match you with a Holiday Companion based on your support needs, so the person you go on holiday with is experienced in supporting people with similar requirements.

• We also ask if you have a preference for a male or female Companion, as this helps to narrow down staff and keeps things similar to how you are supported at home.

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• We then consider your interests – 

If a Companion loves football too then we know you would both enjoy going on a stadium tour together, or if a Companion also loves musicals they would be great to see a show with. The more things you have in common then you are likely to get along well and have lots to talk about.

We want you to have a brilliant time away so we understand the company you have on holiday is important to you, and so if we can match you up well then you can have fun and relax away from home.

• Age is also considered, but if you have similar interests then it’s true what they say – age is just a number 😊

• If you have had a supported holiday with Altogether Travel before, then we would find out if the same Companion you have been away with previously is available as you already know each other. We even have a customer who has been on holiday with the same Companion over 20 times!

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• After your holiday is booked, we then confirm availability of your Companion to match the dates you have in mind before making any hotel or travel arrangements.

If they are the available the week after for example, we can check you are happy to go ahead with the change of dates then get everything organised. If the holiday dates you have in mind are fixed, then we can find out if another Companion is available to keep the same dates.

• With your Holiday Companion confirmed, we send you their Bio showing a photo along with your Booking Confirmation. This means you can put a face to the name and find out a bit about them.

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• Your Companion will call you before the holiday to have a chat and discuss your holiday.

This is to introduce themselves and check you are happy with the details we have sent you – including things like the time they are meeting you, any activities or tickets booked and when you are likely to return home. If you have chosen car hire, times can be flexible but the Holiday Companion can update your family at breaks in the journey to let them know.

• Meeting up before your holiday is optional (and charged separately to cover time and travel costs). We don’t arrange meetings without your holiday being booked, as with dates confirmed this will be the Companion who is supporting you. Sometimes people like to have a visit at home or meet at a local café to enjoy a coffee together.

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If you’d like to get in touch with us click here we look forward to hearing from you.

Take care,

Altogether Travel 

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